Part time Customer Support
IPinfo is an IP address information API and data provider. Our industry leading IP geolocation API handles over 20 billion API requests a month. We're bootstrapped, profitable, and growing. We have a small fully distributed team spread across the globe (including Seattle, Toronto, Melbourne, Prague, and Pune), and we’re working on lots of exciting things!
We're looking to hire a part-time contractor to help with customer support. 5 - 10 hours a week initially, with additional hours potentially available in the future.
We also need help with content writing (blog posts, SEO), lead generation (SDR), so if you have experience in these areas in additonal to customer support and would like to help out there that'd be a huge bonus.
Responding to customer support requests in helpscout.
Part time remote work experience is essential
Fluent in English, with great communication skills
Experience with Helpscout or similar services a big bonus
Familiarity with IPinfo.io or APIs in general a big bonus