Technical Customer Service Representative
Technical Customer Service Representative
If you love the Internet and working with Computers we have the job for you!
Dealer Car Search is an Industry Leader in providing Websites, Dealer Management Solutions, and Value Added Services to Car Dealerships throughout the United States. We have just built a brand new state-of-the-art facility to service our large customer base consisting of over 6000 car dealerships in the United States.
We have immediate openings in our Customer Service & Consulting Department for a few good technically savvy people that can consult with our dealers and provide best practice solutions via the telephone. In addition, a successful candidate will be required to help customers solve their computer issues with their technical knowledge. You must have an strong desire to help people in a calm and professional manner.
Employee Benefits
- Fun and Energetic Work Environment
- Brand New State-of-the-Art Building
- Competitive Compensation Plans
- Career Growth Opportunities
- Health Insurance Program after 90 Days
- 401K Plan with 3% Contribution after 1 Year
- 14 Days Paid Vacation to Start
- 6 Paid Holidays Per Year
- Free Coffee
- Large Work Stations
- Green Campus Feel
- Indoor Walking Track
- East End Location
- Conveniently Located next to Interstate System
- Proven Industry Leader with Outstanding Reputation
Job Requirements
- Advanced PC Skills
- Advanced Problem Solving
- All Internet Browsers
- Automotive Consulting
- Automotive Industry
- Best Practices Consulting
- Call Center Environment
- Completing Tasks
- Computer Troubleshooting
- CRM Ticketing System
- Excellent Customer Service Skills
- Excellent Phone Skills
- Google Analytics
- Go-to-Assist
- Go-to-Meeting
- Help Desk Experience
- Internet Consulting
- Internet Options
- Internet Skills
- Meeting Deadlines
- Microsoft Excel
- Microsoft Outlook
- Organizational Skills
- Phone Support
- Problem Solving
- Remote Support
- Reputation Management
- Search Engine Optimization
- Social Media Management
- Social Media
Job Type: Full-time
Salary: $37,500 Per Year + Incentives
Job Type: Full-time
Salary: $37,500.00 /year
Experience:
- call center: 3 years (Preferred)
- Customer Service: 1 year (Preferred)
Work environment:
- Call center
Communication method(s) used: