Auto Service Representative - Inside
This opening is more than 212 days old and is very likely already filled.
- The successful Inside Auto Service Representative will be responsible for doing desk reviews of repaired vehicles and working with direct repair shops/body shops and Independent Adjusters to complete high quality estimates
- Determine and accurately evaluate total losses
- Provide both internal and external customer the highest level of service with each interaction
- Flexibility to travel when required, to attend meetings, CRSP Re-inspection, and catastrophe duty
Qualifications
- Minimum 3 years auto damage estimating is preferred. ICAR a plus
- Proficient in Mitchell, CCC and Audatex - must be well versed in at least one
- Thinks critically and shares knowledge
- Maintains good organizational and multi-tasking skills
- Demonstrates effective communication and negotiation skills. Experience in negotiating with DRP/other body shops preferred
- Displays excellent customer service skills at all times
- Flexibility to travel when required to attend meetings and catastrophe duty
- Preferred location but not mandatory: Pacific Time Zone