sales-marketing auto service representative - inside

Auto Service Representative - Inside

  • The successful Inside Auto Service Representative will be responsible for doing desk reviews of repaired vehicles and working with direct repair shops/body shops and Independent Adjusters to complete high quality estimates
  • Determine and accurately evaluate total losses
  • Provide both internal and external customer the highest level of service with each interaction
  • Flexibility to travel when required, to attend meetings, CRSP Re-inspection, and catastrophe duty


  • Minimum 3 years auto damage estimating is preferred. ICAR a plus
  • Proficient in Mitchell, CCC and Audatex - must be well versed in at least one
  • Thinks critically and shares knowledge
  • Maintains good organizational and multi-tasking skills
  • Demonstrates effective communication and negotiation skills. Experience in negotiating with DRP/other body shops preferred
  • Displays excellent customer service skills at all times
  • Flexibility to travel when required to attend meetings and catastrophe duty
  • Preferred location but not mandatory: Pacific Time Zone
Equal Opportunity Employer/ Females/ Minorities/ Veterans/ Disability/ Sexual Orientation/ Gender Identity or Expression/ Religion/ Age.

Job Function

: P&C; ASR Claim Handling

Primary Location

: United States


: Full-time

Job Level

: Individual Contributor

Education Level

: High School Diploma/GED (±11 years)

Job Type

: Standard


: Day Job

Employee Status

: Regular

Overtime Status

: Non-exempt


: No

Job Posting

: Jan 8, 2020, 1:46:08 PM Remote Worker Option : Yes

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