Technical Helpdesk & Digital Remote Support Professional ll
Role: Technical Helpdesk & Digital Remote Support Professional ll
Location: O'Fallon Missouri 63366
Contract Duration: 6 Months
Shift Timings: 8 AM-5 PM (Mon-Fri)
• One year of pre-sales technical experience and/or customer-facing experience, preferably in output management, document repository, archiving or related product areas.
• Two years of experience in systems administration/technical support or related experience working with multiple distributed systems/Windows platforms for organizations of at least 1,000 employees or customers of similar size.
• At least one year of experience working with at least 2 of the follow types of systems:
i. Windows Server 2003-2012
ii. Linux/UNIX systems
iii. Active Directory Security and Group Policy Objects
iv. Support systems, including firewalls, load-balancers
• Two years of experience writing and/or editing Perl and/or VB script programs.
• At least one year of experience with virtualization e.g. VDI, VMware, Citrix, Active Directory
• Experience writing and/or editing VBScript or Perl is preferred.
• Itil Certification, Microsoft Certified Professional, MCP+ Internet
• Software Hardware and Network Certifications
• Operating System Certifications
Minimum: 4 Yrs Degree or Equivalent Military / other experience
Minimum: 3+ Years Work Experience in Technology (IT/Networking)
Preferred: 4 Year Degree or equivalent work experience in technical field (IT and computer related)