IT QA Team Lead Manager
Job Profile Summary CAI IT QA Team Lead will oversee a team of Quality Assurance supporting our Autism2Work Practice. The Team Lead will provide training, guidance, mentoring, support & supervision. Excellent knowledge of at least one programming language. The Team Lead must be familiar with a variety of operating systems and platforms and sound knowledge of Quality Assurance best practices and standards. The ideal candidate will be a strong leader and team motivator who is compassionate, approachable, and flexible, with a proven track record of mentoring and people development. Duties and Responsibilities
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Manage IT staff by supporting, training and coaching employees in communicating job expectations and apprising of their performance.
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Test ETL workflow, data algorithms, data lakes, enterprise analytics and data management
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Collaborate with Team leadership in backlog refinement scrum activities including defining testable stories with acceptance criteria
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Provide thought leadership and architect test data management solutions
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Collaborate with existing and prospective business users to define Data Warehousing and Business Intelligence requirements
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Work closely with engineers to integrate testing in BI development and enhance QA process
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Coach and mentor junior team members on agile standards and best practices, i.e. Scrum, and maintain an agile project management tool - JIRA
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Act in alignment with user needs and system functionality to contribute to delivery success.
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Identify problematic areas and recommend strategic solutions in a timely manner.
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Appraise customer requirements and make sure they are satisfied.
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Keep detailed records of quality reports, statistical reviews, and relevant documentation for weekly & bi-weekly reporting for your team's progress.
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Review, understand and document all pharma related functions and responsibilities.
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Demand resource planning
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Release and Configuration Management
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Continuous process improvements and implement Test Efficiencies
Qualifications
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Proven experience as an IT People Manager
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At least 6 years of leading testing efforts, including experience with all phases of testing: System, Integration, User Acceptance and Performance Testing.
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At least 4 years of testing experience in different environments including one or more of the following client server, Services Oriented Architecture, Web based, Mainframe based and three tier architectures.
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At least 3 years experience in Automation leveraging test frameworks
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At least 2 years experience with ETL workflows
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At least 4 years experience in AGILE Methodology
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Experience with tracking and reporting SLAs and KPIs in a managed services testing engagement
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Experience leading geographically dispersed teams
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Experience with Relational databases at the Enterprise level (Oracle, SQL Server, MySQL, etc.)
Skills Requirements
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Thorough knowledge of software development methodologies
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Outstanding Communication Skills.
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Great attention to detail and a results driven approach.
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Excellent organizational and leadership abilities.
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Hands on experience with Application Development and Quality Assurance in an Agile setting
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Experience managing and supporting remote teams
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Experience collaborating with offshore teams
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Ability to manage, train and guide personnel
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BS in Computer Science or related IT field.