app jobs companies c cai it qa team lead manager

IT QA Team Lead Manager

Job Profile Summary CAI IT QA Team Lead will oversee a team of Quality Assurance supporting our Autism2Work Practice. The Team Lead will provide training, guidance, mentoring, support & supervision. Excellent knowledge of at least one programming language. The Team Lead must be familiar with a variety of operating systems and platforms and sound knowledge of Quality Assurance best practices and standards. The ideal candidate will be a strong leader and team motivator who is compassionate, approachable, and flexible, with a proven track record of mentoring and people development. Duties and Responsibilities

  • Manage IT staff by supporting, training and coaching employees in communicating job expectations and apprising of their performance.

  • Test ETL workflow, data algorithms, data lakes, enterprise analytics and data management

  • Collaborate with Team leadership in backlog refinement scrum activities including defining testable stories with acceptance criteria

  • Provide thought leadership and architect test data management solutions

  • Collaborate with existing and prospective business users to define Data Warehousing and Business Intelligence requirements

  • Work closely with engineers to integrate testing in BI development and enhance QA process

  • Coach and mentor junior team members on agile standards and best practices, i.e. Scrum, and maintain an agile project management tool - JIRA

  • Act in alignment with user needs and system functionality to contribute to delivery success.

  • Identify problematic areas and recommend strategic solutions in a timely manner.

  • Appraise customer requirements and make sure they are satisfied.

  • Keep detailed records of quality reports, statistical reviews, and relevant documentation for weekly & bi-weekly reporting for your team's progress.

  • Review, understand and document all pharma related functions and responsibilities.

  • Demand resource planning

  • Release and Configuration Management

  • Continuous process improvements and implement Test Efficiencies


  • Proven experience as an IT People Manager

  • At least 6 years of leading testing efforts, including experience with all phases of testing: System, Integration, User Acceptance and Performance Testing.

  • At least 4 years of testing experience in different environments including one or more of the following client server, Services Oriented Architecture, Web based, Mainframe based and three tier architectures.

  • At least 3 years experience in Automation leveraging test frameworks

  • At least  2 years experience with ETL workflows

  • At least 4 years experience in AGILE Methodology

  • Experience with tracking and reporting SLAs and KPIs in a managed services testing engagement

  • Experience leading geographically dispersed teams

  • Experience with Relational databases at the Enterprise level (Oracle, SQL Server, MySQL, etc.)

Skills Requirements

  • Thorough knowledge of software development methodologies

  • Outstanding Communication Skills.

  • Great attention to detail and a results driven approach.

  • Excellent organizational and leadership abilities.

  • Hands on experience with Application Development and Quality Assurance in an Agile setting

  • Experience managing and supporting remote teams

  • Experience collaborating with offshore teams

  • Ability to manage, train and guide personnel

  • BS in Computer Science or related IT field.

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