CUSTOMER SERVICE REPRESENTATIVE (BYOD) - FULLY REMOTE
Duties and Responsibilities
Qualifications
Physical Requirements
Additional Information
Field 7
Job Reference: U08426
- Provide excellent customer service
- Communicate with customers over the phone, via email, and/or online chat
- Navigate a computer with multiple windows and screens
- Resolve any customer issues while providing an exceptional customer experience
Qualifications
- High school diploma or GED required
- Ability to type 25 words per minute
- Basic computer navigation skills and exceptional communication skills
- Positive attitude, strong work ethic and ability to thrive in a dynamic environment
- Any customer service experience is a plus
- Must be willing to work 30-40 hours
Physical Requirements
Our virtual positions requires you to independently have access to the following during all working hours:
- An Intel or AMD PC/ laptop running Windows 10 operating system with a minimum of 4 GB of RAM (NO Mac, Chromebook, Tablet or Smartphone)
- Minimum processor speed of 2.0 GHz with dual core processing and at least 4 Logical Processor Core
- At least 1GB hard drive space free on C: drive for company applications
- High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
- 2 Free USB Ports for headset and Web Cam.
- Ability to connect directly to the internet service provider modem with an Ethernet cable, WIFI is not acceptable
- Dedicated workspace in your home that is free of background noise and distractions
- Dedicated computer monitor minimum 13 inches or larger
- Sound/Audio support
- Ethernet Port must be built -in to computer
- A VoIP USB Headset with microphone
Additional Information
- Employee Performance Incentives and Prizes
- Healthcare Benefits – Medical, Dental, Vision, PTO & 401(K)
- Paid Training – we set you up to succeed!
- Discounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much more
- Opportunity to grow with The Results Companies if that’s “Your Greater”
- Flexibility with scheduling
- PayActiv – allows early access to money earned and ability to make bill payments
Field 7
If this sounds like an opportunity that you would be interested in, don’t miss out! Training Classes are forming now! Spaces are limited - apply now and SECURE your spot!
Join us in a career as a WORK at HOME - Customer Service Representative, you will enjoy Limitless Opportunities for development and growth!
The Results Companies is an equal opportunity employer that values diversity and inclusion.
Job Reference: U08426